New BroadHub users interested in a broad platform overview, and seeking GLDS Support Certification, should plan to attend our Overview and Certification Training.  Held monthly, this class is designed for the new BroadHub user who wants to understand how to use BroadHub to manage day-to-day operations for a broadband services organization. You’ll learn everything needed to hit the ground running.  Best of all, attendees who complete this training are considered “GLDS Certified” and are eligible to receive support assistance under Monthly Technical Support plans.

This is currently a 5-day, half-time class held Monday-Friday, hosted online. Outline provided on request.

Highlights – all advanced versions of these topics:

• Homes Passed / Subscribers
• Transactions
• Scheduling / Work Orders
• WinForce Tech
• Equipment
• Configuration – packages, services, promotions, idiscounts, franchises, taxes, and utilities
• Reports
• Period Processing / Handling Inactive Subscribers
• Outbound Notifications – EML & SMS
• MBA / MBM