CUSTOMER STORIES

Operators trust GLDS to run their business.

From greenfield co-ops and municipalities to scaled private fiber, broadband providers worldwide rely on GLDS every day.

“GLDS has been a strong partner delivering automation of customer onboarding and account management. They’ve taken a fiber-centric approach that’s allowed us to create a strong, independent broadband offering. GLDS means it when they say, ‘it just works.’”

Sean McGrath,

CEO

“GLDS guided us professionally and treated us like family. In just one month they helped transform us into a true customer-focused organization.”

Scott Paul,

Director of Customer Experience & Growth

“I am amazed daily by the staff at GLDS. They are there for all our needs and solve any issue very quickly. GLDS gives us the ability to think outside of the box and provide the best customer experience to our subscribers.”

Darby Wulff

Senior Director BSS/OSS

“GLDS and Calix had the knowledge and industry experience to help us get setup and meet our deadlines. GLDS’ ability to produce comprehensive reports and automatically schedule delivery to stakeholders was a total game changer.”

Janine George,

Sr. Manager, Member Interface Systems

“We selected GLDS because of their reputation in the marketplace and their understanding of what broadband providers need to make an OSS and a BSS function as useful products. No gimmicks, no contracts.”

Shelly Yockey,

Corp. Svcs Director

“In our search for a billing and provisioning solution, GLDS ticked all the boxes. Our partnership with GLDS has continually grown stronger as they develop and implement integrations with our new and existing software solutions.”

Gary Hutcherson,

Dir. Info. Svcs

“GLDS offered what they called ‘painless data conversion’. Compared to other conversions I’ve been involved with, it really was painless. Their team has been relentless about chasing down problems and making sure we were happy.”

Bruce Jones

CEO

“We launched GLDS in 2017 and have been impressed with the balance between broad functionality and price. As a municipality, we take our duty to spend responsibly very seriously. GLDS offers significant value for the money.”

Angela Imming,

General Manager

“Had a blast at my first GLDS BAM! conference this week. I enjoyed learning more about what GLDS and our mutual customers are prioritizing as we grow connectivity in underserved rural markets. In particular, I loved hearing about the innovation in outage management and proactive customer communications. Thank you Garrick Russell, Kevin Kononchek, Adam Ross […]

Jeff Neblett

CEO