Fiber-Focused. Built for Broadband

The Better Broadband Management System.

Subscriber management, billing, and service delivery, purpose-built for broadband service providers.

No drama. Proven integrations. Simply works.
875+

Deployments

50

US States

48

Countries

14+

Years Fiber-First

Live Operational Sync

System Performance

OSS/BSS Active
Subscribers (BSS)

0

+12.5%
Provisions (OSS)

0

+8.2%
ARPU (Self-Care)

$0

+5.1%

Subscriber Scaling Vector

Jan - Jul Overview

Connection Management

92%
Active
Syncing

Pipeline Configs

1G Hyper-Fiber8.5k
500M Standard6.2k

The Platform

Everything your broadband business needs to scale.

One integrated platform covering the complete subscriber lifecycle — from first order through billing, provisioning, and support.

BSS — Business Support

Complete customer management, flexible billing, and integrated payment processing, purpose-built for broadband.
  • Subscriber account management & CRM
  • Automated billing & invoice generation
  • Integrated payments & autopay
  • Collections, deposits & credit scoring
  • FCC Broadband Labels compliant

OSS — Operational Support

Flow-through service and device provisioning. No-touch activation from order to live — automating the complete provisioning lifecycle.
  • No-touch service provisioning
  • ONT / RG device management
  • GPON/XGSPON control
  • Pre-built: Calix, Adtran, Nokia, and more
  • Pre-provision, Tech install, Self-install, Auto Non-pay Soft-disconnect

Customer Self-Care

Subscribers sign up, pay, and manage their account 24/7 — without calling your office.
  • Subscriber self-signup & onboarding
  • Online account management portal
  • Mobile-ready payment center
  • Upgrade, downgrade, and manage open work orders

Customer Engagement

Meet your customers where they are. Multi-channel outreach across every stage of the subscriber journey.
  • Automated SMS & email notifications
  • 2-way SMS messaging
  • Multi-channel support

Field Management

Smart work orders and a mobile app built for the field — keeping techs, dispatchers, and customers in sync.
  • Work order creation & tracking
  • Intelligent dispatching & scheduling
  • Field tech iOS & Android app
  • Real-time job status & completion

Cloud or On-Premises

Deploy in the cloud for rapid time-to-market, or on-premises for maximum control. Start-up to scaled ISP — simply works.
  • Hosted cloud option
  • On-premises deployment
  • Budget-friendly pricing
  • Painless data conversion

Why GLDS®

Have you outgrown your legacy system?

Purpose-built beats bolted-on. Every time.

Legacy / Utility Billing

CUSTOMER STORIES

Operators trust GLDS to run their business.

From greenfield co-ops and municipalities to scaled private fiber, broadband providers worldwide rely on GLDS every day.

Markets We Serve

Built for any broadband provider model

From greenfield electric co-ops launching their first fiber to scaled CLECs serving hundreds of thousands — purpose-built, not adapted.

Electric Co-ops

Utility-rooted broadband expansion with member-friendly self-care tools.

Cable & MSO

Multi-service operators managing video, internet, and voice convergence.

Municipal / Gov't

Responsible broadband management for community-owned networks.

Wireless ISPs (WISP)

Flexible billing and provisioning for fixed wireless and hybrid networks.

Private Fiber Providers

Greenfield FTTH deployments from start-up to fully scaled operations.

Telecom Providers

ILEC / CLEC — replace legacy billing with a modern, fiber-ready platform.

Proven Integrations

The industry's biggest names. Pre-integrated and ready.

Open interfaces and proven integrations mean quicker time to market without the headaches. GLDS connects to the tools your network already runs on.

Ready to level up?

Have you outgrown your legacy billing system? GLDS is purpose-built for fiber — budget-friendly, proven, and ready to grow with you. No drama.
Fiber-Focused. Built for Broadband

See GLDS in action.

Book a no-pressure demo with one of our broadband specialists. We’ll walk through the platform, answer your questions, and show you exactly how GLDS fits your operation.

30-minute live walkthrough

Tailored to your network type and business model.

No commitment required

Zero sales pressure.

Talk to a broadband expert

Not a lead generation rep.

Budget-friendly

Transparent pricing — no surprises.

Book a Demo

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