The GLDS Customer Support Portal is designed to help your team get answers, build knowledge, and keep operations moving. Authorized customers can manage support cases, search the knowledge base, access video training, and learn about live training – all from one convenient location built to support both day-to-day troubleshooting and ongoing education.

Use of this portal, including case management, training resources, and other support functions, is subject to the terms of each customer’s GLDS license and support agreements. Customers on billable support plans, or those not certified by GLDS as trained and eligible for Monthly Support, may be billed for cases submitted through this portal.