CARLSBAD, Calif. – [Aug 10, 2026] – GLDS, a leading provider of customer management, billing and service delivery solutions for broadband providers, today announced that Fort Collins Connexion, the City of Fort Collins’ community-owned fiber broadband utility, has renewed its long-term partnership with GLDS to support the next phase of its continued growth and service excellence.
As Fort Collins Connexion continues to grow its 100% fiber network, GLDS will continue supporting the operational platform behind its subscriber services. From order management and billing to payments, provisioning and customer self-service, GLDS helps streamline the systems that power day-to-day operations while supporting long-term scalability.
Built by and for the Fort Collins community, Connexion was established to improve life and business through fast, affordable broadband. Today, the provider has earned a strong reputation for symmetrical fiber speeds, transparent pricing, locally based customer support and a commitment to putting customers first.
“Fort Collins Connexion represents the kind of intentional, forward-thinking broadband provider GLDS is proud to support,” said Garrick Russell, President of GLDS. “Their commitment to becoming the best provider in the markets they serve is exactly why our fiber-first B/OSS platform is such a strong fit. We’re proud to help simplify the operational work behind the scenes so Connexion can stay focused on delivering an outstanding customer experience.”
Through the renewed partnership, Fort Collins Connexion will continue leveraging GLDS’ purpose-built broadband platform to manage subscriber operations, automate service delivery, simplify billing and payments, and provide customers with convenient online account management tools.
“Connexion is proud to continue our partnership with GLDS. Their expertise and support over the years have enabled us to deliver fast, reliable local internet service to our residents and businesses while improving operational efficiency,” offered Chad Crager, Broadband Executive Director of Fort Collins Connexion. “We look forward to building on that success and continuing to provide an outstanding experience for our customers.”
The renewed agreement reinforces both organizations’ shared commitment to delivering dependable broadband backed by exceptional customer service. As demand for high-speed fiber connectivity continues to grow, GLDS and Fort Collins Connexion remain focused on providing the technology and operational foundation needed to serve the community today while preparing for tomorrow’s opportunities.
About Fort Collins Connexion
Fort Collins Connexion is the City of Fort Collins’ community-owned fiber broadband utility, created to improve life and business in Fort Collins through better, more affordable internet. Connexion delivers fast, reliable fiber internet to homes and businesses, along with phone and TV services, all backed by local customer support. http://www.fcconnexion.com
About GLDS
GLDS’ customer management, billing and service delivery ecosystem is built on decades of broadband experience. From start-ups to scaled deployments, GLDS solutions have been deployed at more than 875 operators across 50 states and 48 countries. Built for broadband, GLDS delivers flexible integrations, streamlined operations and proven technology that helps providers grow with confidence. For more information, visit www.glds.com.
