Fort Collins Connexion Extends Long-Term Relationship with GLDS to Support Continued Fiber Broadband Growth
CARLSBAD, Calif. – [Aug 10, 2026] – GLDS, a leading provider of customer management, billing and service delivery solutions for broadband providers, today announced that Fort Collins Connexion, the City of Fort Collins’ community-owned fiber broadband utility, has renewed its long-term partnership with GLDS to support the next phase of its continued growth and service […]
The 10K Inflection Point: When Broadband Operations Start to Break
Most broadband providers do not feel operational pain immediately. At early scale, the business can often work around system limitations. Staff know the customers. Processes are familiar. Manual steps are manageable. Exceptions can be handled by experienced employees. Disconnected systems may be inconvenient, but they do not yet feel dangerous. Then the business grows. Subscriber […]
Why Broadband Software Demos Don’t Tell the Whole Story
Broadband software demos are useful. They show the interface, navigation, terminology, workflow design, reporting concepts, automation examples, and user experience. A good demo helps an ISP imagine how the platform might work inside the business. But demos have a major limitation: they happen in controlled environments. Real broadband operations do not. A demo can show […]
Why Workflow Flexibility Alone Is Not Enough for Broadband Operations
Flexibility is attractive. Broadband providers want systems that adapt to the way they operate. They want configurable workflows, automation tools, APIs, webhooks, low-code builders, and the ability to shape processes around their business. Those capabilities matter. But flexibility alone is not the same as operational maturity. In fact, too much poorly governed flexibility can create […]
Adtran and GLDS expand partnership to deliver billing-driven, zero-touch automation for subscriber lifecycle management
21 April 2026: News summary: Adtran today announced a new phase in its long-standing partnership with GLDS, delivering billing-driven, zero-touch automation for subscriber lifecycle management. As broadband and managed Wi-Fi services scale, manual hand-offs between billing, OSS and in-home networking systems are no longer sustainable. By enabling GLDS BroadHub® to orchestrate subscriber creation, service activation and […]
ISPN and GLDS Deliver Unified Support Experience with New HelpDesk and BroadHub® Integration
ISPN and GLDS Deliver Unified Support Experience with New HelpDesk and BroadHub® Integration Lenexa, KS — April 14, 2026 — ISPN, a leading managed services partner to community-focused and rural broadband providers, announces a comprehensive integration between its HelpDesk platform and GLDS’ BroadHub system, bringing together subscriber management, real-time data synchronization, and front-line support tooling […]
Atlas Digital Group and GLDS Deepen Partnership to Accelerate Growth for Broadband Operators
December 18, 2025 Atlas Digital Group, the leader in omnichannel customer acquisition and commerce for the broadband industry, and GLDS, a global provider of subscriber management, billing, and service delivery solutions, today announced an expanded partnership designed to increase joint market presence and drive accelerated growth for broadband operators. Building on a successful integration of […]
Henderson Municipal Power & Light builds multigigabit FTTH network with Adtran fiber access technology
November 25, 2025 News summary: Adtran today announced that Henderson Municipal Power & Light (HMP&L) is expanding broadband services across Henderson, Kentucky, using its open, intelligent fiber access platform. The highly scalable network leverages Adtran’s AI-powered insights to boost performance and reliability, enabling HMP&L to deliver fast, dependable multigigabit fiber-to-the-home (FTTH) services to residents and […]