The Value of Communication at Mid South Fiber
MidSouth Fiber, a fiber-to-the-home broadband provider, has experienced significant success with OutSmart™, the recently introduced outage integration feature in GLDS’ BroadHub customer management and billing system, in partnership with Calix. This powerful integration allows MidSouth Fiber to manage network disruptions with greater efficiency, leading to improved customer satisfaction and a reduction in operational strain. Before […]
The Value of Automation at Mid South Fiber
But it’s not just about saving money. Automating service provisioning removes the risk of human error, ensuring customers always get the exact services they subscribe to—no more, no less. Mid South Fiber, powered by GLDS’ comprehensive BSS/OSS platform, can focus on delivering a seamless, error-free experience. This means fewer mistakes, fewer customer complaints, and no […]
Beacon Broadband, GLDS & Calix
2019: History Repeats Itself Over 83 years ago, the founding members of Coos-Curry Electric Cooperative (CCEC) identified that for-profit electric providers were unlikely to bring power to rural areas in Coos and Curry Counties. So they took matters into their own hands and CCEC was born. In 2019, CCEC recognized its customers were underserved by […]